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Xbox Chief Hints at Game Pass Price Cuts
16 Apr
Summary
- New Xbox leader is evaluating Game Pass pricing models.
- Focus returns to console hardware with new user features.
- Significant platform investments planned for future consoles.

Asha Sharma, the new head of Xbox, is undertaking a comprehensive review of the gaming platform following her appointment. She has met with publishers and visited internal studios, indicating a learning phase before implementing strategic decisions. Sharma has publicly acknowledged that Game Pass has become too expensive for players and is exploring a wider range of pricing models to address this value equation.
Sharma is shifting the brand's focus back to console hardware, reversing a previous marketing campaign and instructing engineering teams to prioritize highly requested features like UI customization. Internally, there's an emphasis on strengthening the Xbox platform's engineering and data foundations, aiming for a more unified experience across console, PC, and cloud gaming.
Discussions are underway regarding potential Game Pass adjustments, including the possibility of a tier featuring only Microsoft's first-party games or new bundling options with third-party services. While unlikely to remove existing titles, future Call of Duty additions to Game Pass are under debate. Sharma is also looking at accountability, as demonstrated by a swift response to controllers shipped without batteries, prioritizing player experience.
Significant platform investments are anticipated for the next-generation Project Helix console. The goal is to create a more cohesive ecosystem with improved discovery, relevance, and social features, addressing current fragmentation issues. Sharma's leadership aims to define the future path for Xbox, particularly on PC, and ensure a more robust and user-centric platform.