Home / Technology / Windows Update Breaks Backup Software: Uninstall Now!
Windows Update Breaks Backup Software: Uninstall Now!
1 May
Summary
- A recent Windows update, KB5083769, is causing backup software failures.
- Third-party backup programs like Acronis and Macrium are affected.
- Users must uninstall the update to restore backup functionality.
A recently released Windows 11 update, identified as KB5083769, is causing significant disruptions for users, particularly impacting the functionality of various third-party backup programs. This update, intended to provide important security fixes, has instead led to compatibility issues that prevent essential backup software from operating correctly.
Programs such as Acronis Cyber Protect Cloud, Macrium Reflect, NinjaOne Backup, and UrBackup Server have been confirmed to be affected. The underlying cause is reported to be a bug within the Volume Shadow Copy Service (VSS), a critical Windows component responsible for creating file snapshots necessary for backup and recovery operations.
Until Microsoft addresses and resolves this issue with a subsequent patch, the current recommendation for affected users is to uninstall the KB5083769 update. This action is necessary to restore normal operation to their backup software and ensure data protection processes can resume effectively.
