Home / Technology / Windows 11 Login Glitch: Passwords Vanish Post-Update
Windows 11 Login Glitch: Passwords Vanish Post-Update
1 Dec, 2025
Summary
- August 2025 update KB5064081 causes password icon to hide.
- Password entry is still possible by hovering over the hidden icon.
- Issue occurs when multiple login methods like PIN or fingerprint are enabled.
Users of Windows 11 are encountering a peculiar login issue following the installation of the August 2025 non-security preview update, KB5064081. This update has been observed to cause the password icon to become invisible on the sign-in screen, leaving some users puzzled about how to enter their credentials. The problem appears to be triggered when a system allows for multiple login methods, such as a password in conjunction with a PIN or fingerprint authentication.
Despite the missing icon, the functionality to log in using a password remains intact. Users affected by this glitch can still access the password field by hovering their mouse cursor over the expected location of the icon on the lock screen. Once revealed, the password text box appears, allowing for normal sign-in. However, this workaround is not intuitive and may cause significant confusion for those unaware of the bug.
Microsoft has officially documented this as a known issue associated with the KB5064081 update. This optional preview update, released in late August 2025, has also been linked to other problems, including visual display errors and issues with video playback on PCs. As of now, a definitive fix for the hidden password icon problem has not been provided by Microsoft.
