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Home / Technology / Verizon Outage Leaves Customers Disconnected Across the US

Verizon Outage Leaves Customers Disconnected Across the US

9 Oct

•

Summary

  • Verizon customers reported widespread outages across the US
  • Outage peaked at 1,244 reports at 0.56 a.m. ET
  • 50% of issues involved cell phones, 32% were about 5G home internet
Verizon Outage Leaves Customers Disconnected Across the US

In the early hours of October 9th, 2025, Verizon customers across the United States reported experiencing widespread service disruptions. According to data from Downdetector, a website that monitors service failures, the outage began around midnight ET and reached a peak of 1,244 reported issues at 0.56 a.m. ET.

The outage was widespread, affecting users in major cities such as New York, Boston, Washington D.C., Chicago, Seattle, Phoenix, and Atlanta. Verizon customers reported problems with both their mobile devices and 5G home internet services, with 50% of the issues involving cell phones and 32% related to the 5G home internet.

As of October 9th, 2025, at 4:07 PM ET, it remains unclear what caused the Verizon network disruption or how long it will take to restore full service. The company has not yet issued a public statement regarding the outage, leaving many customers frustrated and disconnected from their essential communication and internet services.

Disclaimer: This story has been auto-aggregated and auto-summarised by a computer program. This story has not been edited or created by the Feedzop team.
The article does not provide details on the specific cause of the Verizon outage, but it states that the service disruptions affected both mobile and 5G home internet services across the country.
The article notes that as of October 9th, 2025, at 4:07 PM ET, the outage was still ongoing, and it remains unclear how long it will take to restore full service.
According to the article, the outage affected Verizon customers in cities including New York, Boston, Washington D.C., Chicago, Seattle, Phoenix, and Atlanta.

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