Home / Technology / SpaceX Taps EchoStar Installer for Starlink
SpaceX Taps EchoStar Installer for Starlink
12 Dec
Summary
- SpaceX is partnering with EchoStar's OnTech for Starlink installations.
- OnTech, previously part of Dish Network, now offers Starlink setup.
- This partnership follows a spectrum deal despite past disputes.
SpaceX is now listing OnTech Smart Services as an authorized installer for its Starlink satellite internet service, according to an updated support page. OnTech, a company originating from EchoStar's Dish Network, specializes in various product installations, including smart home systems and now, potentially, Starlink.
Customers can schedule OnTech appointments for Starlink installation after purchasing the equipment, with OnTech recommending contacting Starlink if the initial setup email doesn't arrive. This offers a new avenue for professional installation, addressing Starlink's historically challenging customer service, though the company has been trialing live phone support.
The partnership signifies a strategic alignment between SpaceX and EchoStar, particularly following a recent radio spectrum deal. Despite past conflicts over spectrum usage, EchoStar's subsidiaries are now cooperating, with EchoStar gaining access to Starlink's cellular service and receiving significant financial investment from SpaceX.
