Home / Technology / SolarWinds Unveils AI Agent to Revolutionize IT Incident Response
SolarWinds Unveils AI Agent to Revolutionize IT Incident Response
12 Oct
Summary
- SolarWinds launches AI Agent to address "resilience gap" in IT
- AI Agent predicts issues, automates responses, and acts as digital team member
- Planned features include AI Incident Correlation and Automated Runbook Execution
On October 12, 2025, SolarWinds announced the launch of the SolarWinds AI Agent, an intelligent and context-aware system aimed at addressing the "resilience gap" in IT management. The AI Agent is designed to empower IT professionals by automating various tasks, including predicting issues, automating responses, and acting as a digital team member in observability and incident response.
The new AI-powered features, such as Root Cause Assist and Dynamic Threshold Enhancements, are intended to help IT teams move from manual incident response toward more automated operations. The AI Agent is capable of summarizing outages, suggesting remediation, and allowing personnel to manage and query system health using natural language commands.
Looking ahead, SolarWinds has planned several additional features for the AI Agent by 2026, including AI Incident Correlation to group related incidents and recommend problem management workflows, AI Knowledge Base Generation to create articles from common resolved incidents, and Automated Runbook Execution to carry out standard procedures automatically before human intervention. These advancements aim to further streamline IT operations and enhance the overall operational resilience of IT systems.
