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Seniors Go Digital to Avoid 'Analogue Isolation'
17 Apr
Summary
- Elderly in Tokyo attend smartphone classes to navigate digital world.
- 3G network shutdowns in Japan affect half a million users.
- Classes cover online safety, cashless payments, and health tracking.
In Tokyo's Nerima district, a group of seniors is diligently attending beginner smartphone classes, determined to bridge the digital divide. Many participants, mostly in their 70s, express initial intimidation with their iPhones and Android devices but are motivated to avoid 'analogue isolation.'
The gradual shutdown of Japan's 3G network by telecom giants like NTT Docomo, SoftBank, and au has impacted an estimated half a million users and numerous devices and systems. This transition necessitates that users of older phones, including 'garakei' models, adopt 4G or 5G compatible smartphones.
Classes, guided by retired IT professionals, cover fundamental operations such as powering devices on/off and controlling volume. More advanced topics include cashless payments, QR codes, health trackers, and weather forecasts, with future sessions planned for entertainment and social media.
Security concerns are paramount, with seniors often targeted by online scams. Instructors advise caution and provide tools to filter suspicious contacts. The transition aims to ensure these users can continue enjoying services like messaging apps, booking tickets, and planning travel, similar to younger generations.
