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Samsung Z TriFold Screen Shatters After Just One Month
17 Jan
Summary
- A Samsung Z TriFold owner reported a broken display after one month.
- The issue manifested as a white pixelated line at the screen's fold.
- Samsung offered a 50% discount on repairs, costing $900 USD.
An early owner of the Samsung Galaxy Z TriFold reported a significant display issue less than a month after acquiring the device. The problem manifested as a distinct white pixelated line appearing along the leftmost fold of the display, accompanied by a dead portion of the screen. The owner stated there was no external shock or damage to the phone, suggesting a potential manufacturing defect.
Initially, the user sought guidance on how to proceed, noting Samsung's lack of specific insurance for the TriFold. While Samsung does provide a one-time 50% discount for screen repairs, this still amounts to a considerable cost of around $900 USD. Many would expect a device to be covered by warranty under such circumstances.
In an update on January 17, 2026, the owner shared that they visited a Samsung store and their device was replaced. Samsung reportedly took the broken device for "research," indicating they are investigating the cause of the malfunction. This situation highlights concerns about the durability of foldable displays, particularly for new technologies, and underscores the importance of considering extended warranties or insurance.
