Beyond Code: Robots Make Us Feel, Experts Warn

An art installation in Tokyo, featuring a robot dog struggling against a chain, evoked a strong emotional response from viewers who expressed sympathy for the machine. This reaction underscores a critical shift in artificial intelligence: its growing ability to influence human feelings. Experts suggest that humanlike forms and programming that simulates good intentions are key to triggering moral reactions in people.

This phenomenon is increasingly relevant as "physical AI," such as humanoid and quadruped robots, moves toward widespread deployment. Companies like Unitree Technology are driving this advancement, with expectations of significant growth in the humanoid robot market. The challenge for designers and companies lies not just in what these robots can do, but how they make us feel.

Research indicates that a robot's perceived personality, whether submissive or extroverted, can enhance human emotional states and create a sense of relatability. Furthermore, AI systems are now capable of mimicking empathy, leading to concerns that people may develop unwarranted trust and affection for machines operating on unseen incentives.

The implications extend beyond mere curiosity, suggesting that the hardest governance problems for AI will involve managing human emotional responses and the potential for manipulation. As robots integrate into daily life, understanding and regulating their emotional impact becomes paramount.