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Taxi giant hit by cyberattack, services disrupted
14 Jul
Summary
- Japan's largest taxi operator, Nihon Kotsu, suffered a malware attack on July 11.
- The cyberattack forced shutdowns of IT systems, disrupting services.
- No data leaks are confirmed, but the company is investigating potential exposure.

Japan's leading taxi company, Nihon Kotsu, confirmed on July 11 that a severe cyberattack disrupted its operations. The incident involved a malware infection that forced the company to shut down critical IT systems, impacting its ability to dispatch taxis and manage reservations.
In response to the intrusion, Nihon Kotsu immediately isolated its networks and brought in third-party experts to assess and repair the damage. Law enforcement and data protection authorities were also notified. Customers were advised to utilize alternative taxi booking applications while the company's systems were offline.
As of the latest update, Nihon Kotsu has not confirmed any data breaches or leaks. However, the company stated that it would disclose and individually notify any affected parties should evidence of personal information exposure emerge, in accordance with legal regulations.