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MSG Surveillance: Facial Recognition Targets Fans
18 Apr
Summary
- MSG uses facial recognition and biometric monitoring.
- Executive Chairman James Dolan maintains internal watch lists.
- A transgender woman was tracked extensively by MSG.

Madison Square Garden, along with other venues like Radio City Music Hall and the Sphere in Las Vegas, operates sophisticated surveillance technology. Executive Chairman James Dolan utilizes facial recognition and biometric monitoring systems to identify and track attendees. This technology has been reportedly used to maintain internal watch lists and to prevent entry for individuals deemed undesirable by Dolan, extending beyond standard security protocols.
An illustrative case involves the extensive surveillance of a transgender woman, identified by the pseudonym Nina Richard. Over a two-year period, MSG's Threat Management Group logged her movements, compiling an 18-page report during a New York Knicks game in January 2022. This detailed tracking occurred despite her not engaging in any prohibited activities, raising concerns about the scope and purpose of the surveillance.