Why is Microsoft Copilot leaving WhatsApp?

Copilot is leaving WhatsApp because Meta's platform policies now restrict general-purpose AI chatbots from using the WhatsApp Business API.

What happens to my Copilot chat history on WhatsApp?

Your chat history on WhatsApp will not be transferred to Microsoft's Copilot apps or web version because the access was unauthenticated.

How can I continue using Microsoft Copilot after January 15?

You can continue using Microsoft Copilot by downloading its mobile apps or accessing it through its web interface.

Home / Technology / Copilot Leaves WhatsApp After Jan 15

Copilot Leaves WhatsApp After Jan 15

25 Nov

•

Summary

Microsoft Copilot will be unavailable on WhatsApp from January 15.
WhatsApp's new policies restrict general AI chatbot use via its Business API.
Users must switch to Copilot apps or web; chat history won't transfer.

Microsoft has announced that its AI chatbot, Copilot, will cease to be available on WhatsApp after January 15. This decision stems from WhatsApp's recent policy revisions, which restrict the use of general-purpose AI chatbots through its Business API. These changes aim to reserve API resources for other business needs, impacting AI distribution channels.

This policy shift means that platforms like WhatsApp will no longer serve as a primary distribution method for AI chatbots from companies such as Microsoft and OpenAI. OpenAI had previously signaled its intention to discontinue its WhatsApp integration in January, aligning with these new platform guidelines.

Users who have been interacting with Copilot on WhatsApp will face a transition to Microsoft's own platforms. Access will now be limited to Microsoft's Copilot mobile applications or its web interface. Crucially, chat histories from the WhatsApp integration will not be transferred to the new platforms, as the previous access was unauthenticated. Microsoft advises users to export their conversations using WhatsApp's built-in tools before the January 15 deadline.