What do viral social media posts claim about this change?

Viral posts, such as one from the Instagram account "HustleWithChip", falsely claim that this update will give Meta access to read all direct messages on Facebook, Instagram, and WhatsApp.

How does Meta respond to these claims?

A Meta spokesperson has clarified that the company does not use the content of private messages to train its AI models unless users choose to share those messages. Meta's existing policies also state that it cannot access the content of end-to-end encrypted messages.

Home / Technology / Meta's AI Chatbot Update Sparks Privacy Concerns

Meta's AI Chatbot Update Sparks Privacy Concerns

Q: What is Meta's upcoming policy change?

Meta is implementing a policy change on December 16th, 2025 to personalize content and ads recommendations across its platforms based on user interactions with its AI chatbot.

14 Nov

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Summary

Upcoming Meta policy change to personalize content
Viral posts falsely claim access to all direct messages
Meta denies reading private messages without user consent

Meta's AI Chatbot Update Sparks Privacy Concerns

As of November 14th, 2025, Meta, the parent company of Facebook, Instagram, and WhatsApp, is set to implement a policy change on December 16th that aims to "personalize content and ads recommendations" across its services. This change will allow Meta's AI chatbot to monitor user interactions, such as discussions about hiking, and then provide relevant recommendations for hiking groups, posts, or ads.

However, some viral social media posts have erroneously claimed that this update will give Meta access to read all direct messages on its platforms. A post from the Instagram account "HustleWithChip" with over 238,000 likes stated, "Meta will start reading your DMs on December 16. Every conversation. Every photo. Every voice message. Fed into AI. Used for Profit."

In response, a spokesperson for Meta has clarified that the company does not use the content of private messages to train its AI models unless the users themselves choose to share those messages. Meta's existing policies for end-to-end encrypted messaging on Messenger and WhatsApp also state that the company cannot access the content of those communications.