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Benioff: AI is making software cheaper & faster
28 May
Summary
- AI boosts efficiency and lowers production costs significantly.
- Human-AI collaboration drives unprecedented company growth.
- Salesforce is reimagining itself as an AI agent operating system.
Salesforce CEO Marc Benioff asserts that the era of AI in software is just beginning, predicting significant boosts in productivity and efficiency. He noted in a recent interview that combining AI agents with human workers will make everything cheaper to produce and more efficient. This synergy allows for faster implementation and sales of software, breaking through previous limitations.
Benioff also highlighted the unprecedented benefits customers will receive from Salesforce's AI-enhanced tools. He described the ongoing transformation of Salesforce into the operating system for the 'Agentic Enterprise,' where humans and AI collaborate on a single trusted platform. This strategic pivot, announced at Dreamforce 2025, marks a new focus for the company's AI initiatives, ensuring its continued innovation and value in the rapidly advancing tech landscape.
