What happened to Kraken's client support systems?

Malicious insiders leaked videos showing access to Kraken's client support systems.

Were Kraken client funds compromised?

No, Kraken states that client funds were never at risk and their systems were never breached.

How many Kraken clients were potentially affected?

Approximately 2,000 client accounts, representing 0.02% of clients, were potentially viewed.

Home / Technology / Kraken Hit by Insider Extortion Over Support Videos

Kraken Hit by Insider Extortion Over Support Videos

15 Apr

•

Summary

Kraken faces extortion after insiders leaked support system videos.
Approximately 2,000 client accounts were potentially viewed.
The company has refused to pay and is investigating the culprits.

Kraken Hit by Insider Extortion Over Support Videos

Cryptocurrency exchange Kraken is grappling with an extortion attempt following the leak of internal client support system videos by malicious insiders. The company has firmly stated it will not comply with the demands, emphasizing that client funds and core systems remain secure.

These incidents involved insiders recording and circulating videos that showed access to the support system. While a small fraction of clients, approximately 2,000 accounts, may have had their information viewed, Kraken assures that this data does not put their funds at risk.

Kraken's Chief Security Officer confirmed the situation, noting that investigations are underway. The company expressed confidence in identifying and arresting the individuals responsible for the breaches.

Disclaimer: This story has been auto-aggregated and auto-summarised by a computer program. This story has not been edited or created by the Feedzop team.