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iPhone Duo Cracks: Early Adopters Face Hinge Issues
27 Oct
Summary
- A small number of new iPhone Duo units exhibit screen cracks at the hinge.
- Customers reported cracks appearing within hours of purchase and minimal use.
- Apple is offering replacements for affected iPhone Duo devices through AppleCare.
Apple has acknowledged a defect affecting a small number of its newly released iPhone Duo foldable smartphones. Reports indicate that some units are developing cracks along the inner screen's hinge shortly after purchase. This issue, which has been termed 'crackgate' on social media, has surfaced in the days following the device's launch on Friday, October 23.
Customers have shared their experiences online, with some reporting cracks appearing in less than seven hours after acquiring the device, even after minimal use. One user described the crack forming audibly while opening the phone, despite it being protected by a case. Another user found the screen cracked after opening the device fewer than 20 times.
Apple has confirmed awareness of the problem, stating that affected units exhibit the issue quickly. The tech giant is providing a solution for customers experiencing these display problems. Those with cracked iPhone Duo screens are advised to contact AppleCare for a replacement unit, ensuring a swift resolution for early adopters.
