iPhone Duo Cracks: Users Report New Foldable Phone Failure

Newly released Apple iPhone Duo devices are experiencing a concerning issue where cracks are appearing on the right side of the foldable screen, near the crease. Users have taken to social media platforms to report the problem, with some experiencing cracks within hours of purchasing the $2,000 device. This emerging controversy has been widely referred to as 'crackgate' among affected consumers. As of October 25, 2026, Apple has not yet provided an official comment or technical explanation for the widespread cracks.

While some users have successfully obtained replacements from Apple Stores, those who purchased through third-party telecom carriers are reportedly facing more difficulties. The iPhone Duo warranty covers hinge failures from normal use, excluding accidental damage or wear and tear, within one year. Users have a two-week window to return faulty devices for a full refund. Post-warranty repairs could cost up to $1,500, though extended warranty options are available through AppleCare One.