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New iPhone Duo Ships With Broken Screens
23 Oct
Summary
- Some units arrive with broken screens along the hinge.
- Users report bright lines across the right side of the display.
- Apple Store replaced affected phones immediately.

The newly released iPhone Duo is experiencing an unfortunate launch snag, with some customers receiving units with pre-existing screen damage. Reports emerging on Reddit detail a consistent issue affecting the inner display along the hinge area. Affected users describe seeing a bright line or lines across the right side of the screen shortly after unboxing.
One user from Australia shared that their iPhone Duo arrived with a cracked screen and that an Apple Store promptly replaced it with a new device. Images and videos posted online further illustrate the problem, showing the extent of the damage on multiple units. Apple has not yet issued an official statement regarding the screen issue.