Framework Laptop Delay: Haptic Touchpad Glitch Hits Production

Framework is delaying the launch of its Laptop 13 Pro by approximately one month to resolve manufacturing challenges. The company identified issues with the haptic touchpad's PCB design and the display's firmware, necessitating a halt in mass production. As a result, hardware shipments originally slated for late June have been rescheduled to late July, with some deliveries possibly extending into August. Framework assures customers that this delay is a measure to ensure hardware robustness and reliability. Customers who pre-ordered have the option to cancel their orders for a full refund if the delay is unsatisfactory. Orders not including the new touchpad or display, such as those for mainboards with Intel Core Ultra Series 3 chips, are unaffected and expected to ship on time. Additionally, Framework is allowing pre-order customers to adjust their RAM configurations due to current difficulties in sourcing LPCAMM2 memory.