Feedly's Slowdown Sparks User Outrage

Feedly, a dominant player in the RSS reader market with 15 million users, is currently experiencing significant technical problems impacting its services. For over a week, the web application has been "unusably slow," causing considerable frustration among its user base, including paying subscribers. Many users have also voiced complaints on social media platforms about their support requests going unanswered.

The company's CEO, Edwin Khodabakchian, addressed these concerns, assuring users that RSS functionality remains a core focus despite a recent pivot towards AI-driven cyber threat intelligence. He attributed the web app's slowdown to a bug related to the "Mark as Read" feature for accounts with numerous folders. A fix for this issue was deployed on Friday, and the company is verifying its effectiveness.

Khodabakchian also confirmed the recent retirement of the Feedly Classic app, stating it no longer met essential iOS and Android requirements. He acknowledged that users of this older app were not directly notified of its shutdown. Additionally, he stated that the company would investigate reported issues with the main iOS app, which has prevented it from loading, and promised a swift resolution.