What is the problem with Google Pixel 10 eSIM transfers?

Users are experiencing issues where their phone number gets stuck in digital limbo during eSIM transfers.

Why are phone manufacturers switching to eSIM like Google?

eSIMs save internal device space, allowing for smaller components or larger batteries.

How difficult is it to switch to an eSIM from a physical SIM?

While designed to be simpler, eSIM transfers can sometimes be complicated and lead to temporary service loss.

Home / Technology / eSIM Frustration: Google's Pixel 10 Forced Switch

eSIM Frustration: Google's Pixel 10 Forced Switch

5 Jan

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Summary

Embedded SIMs are replacing physical SIM cards to save space in new phones.
Switching to eSIM caused significant transfer issues for the reviewer.
The shift to eSIM in new Pixel models is met with user inconvenience.

eSIM Frustration: Google's Pixel 10 Forced Switch

The era of the physical SIM card is nearing its end, with manufacturers increasingly adopting eSIM technology to optimize device space. Google's latest Pixel 10 series, for instance, has transitioned to eSIM-only models in the US, following Apple's earlier move. This embedded SIM standard, introduced in 2016, allows for multiple profiles and software-based switching but has introduced new user frustrations.

Despite advancements in Android's eSIM support, the process of transferring a phone number to a new device has not been seamless. One reviewer recounts experiencing their phone number becoming inaccessible on two separate occasions within three months of using an eSIM-only phone. While carrier apps have facilitated resolution, the dependency on them and potential issues when not logged in highlight the system's current weaknesses.