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Claude Suffers Widespread Outage: Users Locked Out
17 Aug
Summary
- AI chatbot Claude experienced a major outage on Sunday evening.
- Users reported authentication errors preventing access to the service.
- Over 15,000 error reports were logged by 6:15 p.m. EDT on Sunday.
On Sunday evening, the AI chatbot Claude encountered a significant service disruption. Users across various locations reported experiencing authentication errors, rendering them unable to access the popular AI tool. The issues began to escalate around 6 p.m. EDT.
According to reports from an outage-tracking website, the number of problems surged rapidly. By 6:15 p.m. EDT, the site had logged over 15,000 separate error reports from affected users.
Anthropic, the company behind Claude, confirmed the service disruption through its official status page. The outage impacted core Claude services, leaving users frustrated by the inability to connect and utilize the AI chatbot.
