What is AgenticOps and how does it address IT fragmentation?

AgenticOps is a new operational paradigm where humans and AI collaborate in real-time to address IT fragmentation, data silos, and fragmented workflows, aiming to improve efficiency and security.

What are the core principles of Cisco's AgenticOps?

The core principles of AgenticOps are unified data access across silos, a multiplayer-first collaborative design, and the use of purpose-built AI models for specialized domains.

How does Cisco AI Canvas facilitate collaboration in AgenticOps?

Cisco AI Canvas provides a unified, real-time workspace allowing teams and AI agents to collaborate, share context, and accelerate issue resolution, learning from human-machine interactions.

Home / Technology / IT Chaos Solved? Cisco's AI-Powered AgenticOps

IT Chaos Solved? Cisco's AI-Powered AgenticOps

11 Feb

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Summary

AI agents introduce complexity and data silos in traditional IT.
AgenticOps enables real-time human-AI collaboration for efficiency.
Cisco's approach unifies data, prioritizes collaboration, and uses specialized AI.

IT Chaos Solved? Cisco's AI-Powered AgenticOps

Enterprise IT operations are strained by fragmentation and data silos, a challenge exacerbated by the increasing proliferation of AI agents. Cisco's Senior Vice President of AI Software and Platform, DJ Sampath, introduced AgenticOps, a new operational model designed to address these issues by fostering real-time collaboration between humans and AI. This strategy aims to enhance efficiency, bolster security, and enable innovation in technological applications.

AgenticOps is built on three core principles: unified data access across silos, a collaborative multiplayer-first design, and the use of purpose-built AI models. Cisco's AI Canvas provides a unified workspace, replacing multiple dashboards with a generative UI. It leverages Cisco's Deep Network Model, trained on extensive operational data, to provide domain-specific intelligence. The platform spans campus, branch, cloud, and edge environments, with acquisitions like Splunk aiding in data unification. Cisco's Duo platform is evolving to manage identity and access for these agents, ensuring secure data interaction.