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Canvas Platform Faces Widespread User Outage
8 May
Summary
- Thousands of users reported Canvas platform issues on Thursday.
- Over 4,400 users logged problems with the learning system.
- Platform investigating an issue with Student ePortfolios.
On Thursday, the Canvas platform experienced a major disruption, with numerous users reporting widespread issues. Downdetector.com indicated that more than 2,700 users logged problems with the system by early afternoon Pacific Time, a number that later surged to over 4,400 reports.
The primary complaint revolved around issues with the website functionality. Canvas has officially stated that they are actively investigating a problem specifically affecting Student ePortfolios. This ongoing investigation aims to identify the root cause of the disruption and restore full service to its users.
The outage began on Thursday and continued to affect users throughout the day. The company's status page confirmed an ongoing investigation into the Student ePortfolios issue, leaving many users unable to access critical features of the platform.
