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Home / Technology / Elderly Couple's Health Fears Grow Amidst 2-Month Broadband Blackout

Elderly Couple's Health Fears Grow Amidst 2-Month Broadband Blackout

27 Jan

•

Summary

  • An elderly couple experienced nearly two months without internet.
  • The prolonged outage caused severe anxiety and health concerns.
  • A damaged cable and road closure are cited as reasons for the delay.
Elderly Couple's Health Fears Grow Amidst 2-Month Broadband Blackout

A couple in their 70s near Llanelidan, Denbighshire, have faced severe distress after being without broadband and landline service for nearly two months. Howard and Brenda Parry, along with a neighbor, lost their connection on December 6th and experienced only two days of service over the next seven and a half weeks. This prolonged outage has heightened their anxiety, particularly concerning their ability to call for emergency help. Brenda, 73, reports increased blood pressure due to stress, while Howard, 79, who has a history of heart attack, fears he wouldn't be able to summon an ambulance. Their neighbor, Christine Conway, also noted the impact on her husband's work and the need to upgrade mobile plans due to patchy signal. Openreach has stated that approximately 150 meters of damaged cable needs replacement, requiring a road closure for safe work, which was reportedly facing delays in its approval.

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Disclaimer: This story has been auto-aggregated and auto-summarised by a computer program. This story has not been edited or created by the Feedzop team.
The couple lost their service due to a damaged cable that needed replacing, a process that also required a road closure for engineers to work safely.
The stress of being without essential communication services caused Brenda Parry's high blood pressure to worsen, and Howard Parry experienced increased anxiety about not being able to call for help in emergencies.
Openreach is working to replace 150 meters of damaged cable, which necessitates obtaining a road closure to allow engineers to carry out the repairs safely.

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