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Apple's 'Hide My Email' Not Invincible Against Feds
30 Mar
Summary
- Apple revealed customer identities to federal agents investigating threats.
- The 'Hide My Email' feature can be bypassed by law enforcement requests.
- Information provided included real names and multiple anonymized accounts.

Apple has provided federal agents with the actual identities of customers utilizing its 'Hide My Email' privacy feature. This service, part of Apple's iCloud+ subscription, generates anonymous email addresses for users, forwarding messages to their private inboxes.
Court documents indicate that the FBI requested and received records from Apple concerning an investigation into alleged threats. Apple responded by providing the full name and email of the account holder linked to a 'Hide My Email' address. Additionally, records for 134 anonymized accounts were shared.
In a separate case, Homeland Security Investigations also obtained customer information from Apple through a warrant. This involved an investigation into an alleged identity fraud scheme, where the suspect created multiple anonymized email addresses. These revelations highlight that while Apple encrypts much data, stored customer information and unencrypted content remain accessible to law enforcement with proper requests.
The effectiveness of end-to-end encrypted messaging apps like Signal has grown due to privacy concerns, as unencrypted emails are still common and vulnerable.