How is AI impacting telecom operations in India?

AI is revolutionizing telecom by optimizing networks, enhancing customer experience, and detecting fraud, impacting over 1.2 billion subscribers.

What concerns are raised by AI in the telecom sector?

Concerns include the potential impact of automated AI decisions on millions of users, requiring transparency, accountability, and human oversight.

What is the role of the IndiaAI Impact Summit?

The summit aims to address AI challenges in India by consolidating inputs from working groups into a declaration document for policy and innovation.

Home / Technology / AI & Telecom: Power Duo Faces Trust Hurdles

AI & Telecom: Power Duo Faces Trust Hurdles

22 Jan

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Summary

AI and telecom are interdependent but AI's impact on millions raises concerns.
Telecom providers use AI for network optimization and consumer experience.
AI systems block nearly 400 million calls daily, detecting spam and fraud.

AI & Telecom: Power Duo Faces Trust Hurdles

Artificial Intelligence and telecom infrastructure have become deeply intertwined, with telecom networks serving as AI's primary carriers and AI providing an intelligent layer for telecom operations.

Telecom service providers are increasingly integrating AI for crucial functions such as network planning, optimizing operations, predicting maintenance needs, and enhancing consumer experience. These applications combat fraud, detect spam, and automate complex workflows, significantly improving efficiency.

However, the widespread adoption of AI in telecommunications introduces significant concerns. Automated decisions made by AI systems can affect millions of users, necessitating a strong emphasis on transparency, accountability, and human oversight in their deployment.