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AI Boosts Productivity: Employees Gain Edge in 2-3 Years
26 Apr
Summary
- 92% of Indian knowledge workers currently use AI at work.
- Demand for AI professionals in India may exceed 1 million by 2026.
- AI can impact 60-70% of work activities, value in customer operations.
Employees who integrate artificial intelligence into their work are likely to gain a competitive advantage over the next two to three years. This trend is particularly prominent in sectors such as technology, Global Capability Centres (GCCs), and Banking, Financial Services, and Insurance (BFSI).
Recent studies reveal that 92% of Indian knowledge workers are already using AI, and 80% of leaders prioritize AI skills in new hires, even over extensive experience. Industry estimates suggest India's demand for AI professionals could exceed one million by 2026, positioning AI as a critical workforce strategy.
Generative AI is anticipated to impact activities accounting for 60-70% of work time, with significant value concentration in customer operations, marketing, sales, software engineering, and research and development. Roles like software developers, data analysts, and digital marketers are expected to see rapid performance appraisal shifts.
Looking ahead, AI's impact will become material for approximately 25-40% of white-collar roles within three years, most notably in digitally intensive fields. However, this adoption will be uneven, starting in high-skill sectors before expanding to broader enterprise functions. Consequently, hiring will become more selective for higher-value capabilities, emphasizing the importance of upskilling and role readiness.
