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Home / Technology / IRS Adopts AI Agents Amid Workforce Cuts

IRS Adopts AI Agents Amid Workforce Cuts

28 Nov

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Summary

Google's AI can now access Gmail, Drive, and Chat context for research.
IRS plans to deploy AI agents following significant workforce reductions.
AI chatbots show effectiveness in challenging antisemitic conspiracies.

IRS Adopts AI Agents Amid Workforce Cuts

Artificial intelligence is rapidly integrating into various sectors, with significant implications for both private and public services. Google's AI now offers enhanced research assistance by utilizing context from Gmail, Drive, and Chat. This development allows for deeper insights derived from user communications and stored files, aiming to streamline information retrieval.

In the public sector, the Internal Revenue Service (IRS) is reportedly adopting Salesforce AI agents. This strategic move follows workforce reductions earlier this year, signaling a shift towards automated solutions within the agency. Simultaneously, AI chatbots are emerging as a potential tool against misinformation, with a recent study indicating their effectiveness in challenging antisemitic conspiracy theories.

Beyond these applications, the AI landscape includes advancements in transportation with Archer Aviation's acquisition of Hawthorne Airport, and challenges in app security with AI-powered fake applications. Companies like HP are also undergoing AI-driven workforce transformations, while Amazon Web Services is expanding AI capabilities for the U.S. government. China's dominance in rare earth supply chains also presents a key consideration as technology evolves.