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Diners Beware: Steakhouse Accused of Swapping Filets
27 Oct
Summary
- A customer claimed receiving sirloin instead of filet mignon three times.
- The steakhouse confirmed one instance and corrected it onsite.
- The customer stated he will not return to the Illinois location.
A Texas Roadhouse customer in Forsyth, Illinois, gained significant online attention after sharing his experience of allegedly being served a sirloin steak when he ordered a filet mignon. This alleged discrepancy occurred multiple times, prompting the customer to document his concerns. His TikTok video warning others has garnered over 30,000 views.
The customer, who stated his background in hotel and restaurant kitchens gave him confidence in identifying steak cuts, reported the issue to management during a third visit. The restaurant investigated, confirming one instance where the steak was not as ordered and was promptly corrected. A spokesperson for the chain stated they could not confirm the event happening on three separate occasions but emphasized that management addressed the situation onsite.
Despite the restaurant's action to correct the specific incident, the customer expressed disappointment and stated he does not anticipate returning to the Forsyth location. He aimed to alert other diners to ensure they receive the correct cut of meat and pay accurately for their orders, highlighting the significant price difference between sirloin and filet mignon at that establishment.
