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Toddler's Burns: Starbucks Babyccino Sparks Boycott
4 Sep
Summary
- Toddler suffered second-degree burns from a warm babyccino.
- Mother is boycotting Starbucks over the incident.
- Starbucks offered £250, which was rejected by the mother.
A mother from Colchester, Essex, has initiated a boycott against Starbucks following an incident where her toddler daughter, Sunnie Green, suffered second-degree burns. The event unfolded on July 17 when Sunnie's father purchased a babyccino for her and a hot chai latte for himself from a Starbucks drive-thru.
While in the car, Sunnie grabbed the babyccino, spilling the warm milk onto her lap and causing burns to her right thigh. By July 20, when her condition had not improved, she was seen by a doctor who reportedly diagnosed second-degree burns and applied antiseptic cream.
Alice-Rose Green, Sunnie's mother, claims the drink was served too hot for a child-friendly beverage and that the burns have potentially left her daughter scarred. She contacted Starbucks to express her concerns. The coffee chain offered £250 as a gesture of goodwill, without admitting liability, but Ms. Green rejected the offer.
Ms. Green, a former daily customer, stated her primary aim was an apology and a commitment to preventing future incidents, rather than financial compensation. She expressed disappointment with Starbucks' response, contrasting it with the accountability expected of small businesses.
