Home / Lifestyle / Boots Worker's Cruel Remark Sparks Trauma for Woman with Birthmarks
Boots Worker's Cruel Remark Sparks Trauma for Woman with Birthmarks
15 Mar
Summary
- A Boots worker questioned a woman's birthmarks, suggesting they were Halloween makeup.
- The incident caused significant emotional distress and revived childhood insecurities.
- The woman aims to champion others with facial differences despite the trauma.
A recent encounter at a Boots store on February 16, 2026, left Amba Smith, 24, deeply affected. While purchasing shampoo, a staff member inquired if her port-wine stain and Cutis Marmorata birthmarks were part of a Halloween costume, specifically asking if she was a 'burns victim'.
This comment shattered Smith's newfound confidence, causing her emotional trauma and resurfacing childhood insecurities. She had been feeling comfortable with her appearance before the incident, which happened while she was away from home on work experience.
Smith, a makeup and wig artist, publicly shared her experience on TikTok, which gained nearly one million views. Her story highlights the challenges faced by individuals with visible differences and has strengthened her resolve to champion inclusivity and acceptance.
Despite the negative experience, Smith is determined to advocate for others. She collaborates with charities like Changing Faces to support those with visible differences, aiming to foster a more accepting society where such remarks are not made.
