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Woman's 12-Hour Care Fight for Dignity
16 Dec, 2025
Summary
- Woman requires 12 hours of daily hands-on care due to multiple health conditions.
- Council plans to change her care provider, a move she calls a safeguarding issue.
- She fears degrading treatment and budget-driven hour reductions by the council.
A woman in Telford, Charlotte Hale, is confronting her local council over a planned change in her care providers, asserting that the decision compromises her dignity and safety. Ms. Hale requires 12 hours of hands-on care daily due to multiple health conditions, including cerebral palsy and fibromyalgia, and her doctor has deemed any disruption a serious safeguarding issue.
Her current care firm is not approved by the council, necessitating a provider change once short-term funding concluded. Ms. Hale has refused to switch providers without a formal assessment, fearing the process is driven by budget concerns and could lead to reduced care hours and a loss of privacy.
