What happened to Dawn Lord at the University Hospital of Hartlepool?

Dawn Lord, a 51-year-old woman, underwent a "traumatic" hysteroscopy procedure at the University Hospital of Hartlepool without her informed consent, which she described as "agonizing."

How did the NHS trust respond to Dawn Lord's experience?

The North Tees NHS Hospital Trust apologized to Dawn Lord for not meeting "the high standard of care" they aimed to provide and paid her £400 in compensation.

What is a hysteroscopy, and why was it performed on Dawn Lord?

A hysteroscopy is an examination using a small telescope-like device inserted into the cervix. Dawn Lord was given this procedure without understanding what was happening, after a biopsy she was not informed about failed.

Home / Health / Woman Describes "Agonizing" Hysteroscopy Without Consent

Woman Describes "Agonizing" Hysteroscopy Without Consent

17 Nov

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Summary

Woman underwent traumatic hysteroscopy without understanding
NHS trust apologized and paid £400 compensation
Procedure failed, leading to "agonizing" experience

Woman Describes "Agonizing" Hysteroscopy Without Consent

On November 17, 2025, a 51-year-old woman named Dawn Lord described a hysteroscopy procedure she underwent at the University Hospital of Hartlepool as "agonizing." Mrs. Lord had attended an appointment at the hospital earlier this year, believing she would be discussing future procedures. However, her doctor told her she needed to take a biopsy, which Mrs. Lord was not informed about.

When the biopsy failed, Mrs. Lord was then given a "traumatic" hysteroscopy - an examination using a small telescope-like device inserted into the cervix - without understanding what was happening. The North Tees NHS Hospital Trust has since apologized to Mrs. Lord for not meeting "the high standard of care" they aimed to provide and paid her £400 in compensation.

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