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Dignity First: Redefining Senior Care
15 Jul
Summary
- Care systems should prioritize dignity, identity, and connection.
- Personalized care models value individual routines and relationships.
- Relationship-led care can improve workforce stability and resident well-being.

Senior care faces a critical test as demand rises and the workforce faces shortages. The core challenge lies in whether care systems can preserve residents' dignity, identity, and connection.
Jackie Fox of Senior Home Share advocates for a shift from schedule-based care to a model that adapts to residents' realities. This involves understanding and meeting seniors where they are, rather than correcting their perceptions.
Senior Home Share employs a residential model with three seniors sharing a home, offering 24/7 caregiver support. This approach emphasizes personalized care, shaped by relationships and individual routines.
Examples include supporting a former captain's belief he was still commanding a ship and enabling a resident who loved cooking to become the house chef. These instances highlight how maintaining a sense of purpose and value enhances well-being.
This philosophy extends to daily choices like menu planning and retaining preferred routines. Cognitive assessments and chaplain visits are also integrated to address emotional and spiritual needs.
One resident, initially withdrawn and not eating in hospice care, improved significantly with patient assistance and social attention, living for four more years. This underscores the environmental influence on a resident's motivation to engage.
Continuity in staffing, where caregivers are consistently assigned to specific residences, can enhance workforce stability. Familiarity with resident preferences builds trust and transforms caregiving from isolated tasks to a connected household effort.
Fox observes a growing interest in smaller, relationship-centered care models. Organizations are seeking to understand Senior Home Share's principles, with some facilities referring residents for more personalized settings.
She is developing a consulting program to help other providers adopt these relationship-led practices. The future of senior care, Fox believes, requires environments that foster recognition, usefulness, security, and connection.
Success in senior care should encompass safety and quality, but crucially, also the preservation of dignity, belonging, and purpose. When a system is built around the person, the home becomes a place where they can continue to be themselves.