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Law to Stop Surprise Medical Bills Backfires
29 Oct
Summary
- The No Surprises Act protects patients from unexpected medical bills.
- Providers win 85% of arbitration disputes, driving up costs.
- Legislation to fix the No Surprises Act is under consideration.

The No Surprises Act, effective since 2022, was enacted to protect individuals with private health insurance from unexpected medical bills, particularly in emergency and out-of-network care scenarios. It caps patient costs to in-network levels, preventing balance billing in key situations like emergency room visits and care received during stays at in-network facilities. This has largely succeeded in preventing millions of surprise bills.
However, a significant unintended consequence has emerged: an arbitration process designed to settle payment disputes between providers and health plans is reportedly being exploited. Providers are winning a substantial majority, around 85%, of these arbitration cases. This trend is reportedly driving up healthcare costs significantly, with researchers estimating billions in additional expenses for health plans in the law's first four years.
These escalating costs are beginning to impact insurance premiums, with some plans already reporting substantial rate hikes attributed to the No Surprises Act. The New York state employee plan, for instance, cited it as a key driver for a 10% rate increase. As the issue garners attention, legislative bodies are considering measures to address the arbitration system's impact and ensure the law's affordability protections remain sustainable.