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NHS Winter Crisis: Demand Overwhelms Innovative GP Practice
22 Jan
Summary
- 150 calls for appointments received within ten minutes at Whitstable Medical Practice.
- Practice offers X-rays and minor surgery, aiming to reduce hospital visits.
- Despite innovations, demand overwhelms services, exceeding even 24/7 capacity.
Whitstable Medical Practice operates as a trailblazer site, designed to alleviate pressure on hospitals by providing a wide array of community-based services. Patients can receive X-rays, minor surgeries, and specialist consultations on-site, services that would typically require a hospital visit and potentially incur long waits. This innovative model aims to treat people closer to home more rapidly, thereby reducing the strain on emergency departments.
Despite these efforts, the practice experiences overwhelming demand. GP Alistair Headon stated that even offering appointments 24/7 would not meet the demand, noting that winter brings a 'tidal wave' of need. The urgent treatment centre is also exceptionally busy, with patients like Tom McGuirk, who broke his arm, benefiting from quick assessments and plastering, avoiding A&E queues.
