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NHS Maternity Care Failing: Inquiry Slams System
30 Jun
Summary
- England's NHS maternity system is criticized for not providing safe care.
- Inquiry found embedded racism and discrimination within the system.
- Eight changes recommended, including appointing a maternity commissioner.

A comprehensive national inquiry has delivered a scathing critique of the NHS maternity system in England, concluding it is fundamentally ill-equipped to provide consistently safe and high-quality care. Baroness Valerie Amos, who led the government-commissioned review, highlighted the presence of "unacceptable racism and discrimination" deeply ingrained within the existing structures. The report's findings come in the wake of other reviews revealing severe harm to women and babies due to substandard care.
Baroness Amos's independent findings recommend eight significant changes to overhaul the system, notably the appointment of a maternity commissioner tasked with relentlessly improving care standards. The inquiry team engaged with over 450 families and visited 12 NHS trusts, identifying a critical failure to listen to women and families as a primary cause of poor outcomes. The system is described as fragmented, complex, and slow to adapt.
Immediate actions proposed include overhauling maternity triage services, ensuring midwives are available to answer calls promptly and offering face-to-face appointments when concerns persist, with the report stating such changes could save lives. Racism and discrimination are to be treated as critical safety issues, demanding urgent intervention and data collection. While acknowledging calls for a statutory public inquiry, Baroness Amos expressed reservations about their lengthy nature.
Despite broad welcome for reframing listening to women as a patient safety issue, some bereaved parents and charities feel the report falls short. Concerns have been raised that certain severe injuries, such as those from forceps deliveries, and the impact of post-traumatic stress disorder are not adequately addressed. Some also feel the report overemphasizes staff experiences compared to patients'.