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New Text Service for Mental Health Crisis
7 Sep
Summary
- A 24-hour textline service will soon be available for mental health support.
- The service aims to make reaching out for help more accessible for individuals.
- Implementation is planned in phases, with initial costs around £160,000.
A groundbreaking 24-hour textline service for mental health support is scheduled for introduction in December of this year. Lancashire and South Cumbria NHS Foundation Trust is spearheading this initiative to assist individuals experiencing mental health crises.
The new service is designed to be an accessible first step for those who may find making an initial phone call challenging. It will offer crucial emotional support and direct individuals to appropriate services, benefiting both existing patients and non-patients. The trust anticipates this streamlined system will allow people to seek help at any time, including late nights and holidays when other support options might be limited.
Documents reveal a phased implementation plan, with the initial four months estimated to cost around £160,000. This text-based support will complement the current mental health services provided through the NHS 111 phone line, ensuring comprehensive care options are available.
