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Milton Keynes Care Home Fails First Inspection Under New Owners

Summary

  • Care home placed in special measures following "inadequate" CQC rating.
  • New ownership of Brainkind faces scrutiny over resident recovery monitoring.
  • Service breached regulations in governance, safety, safeguarding, and staffing.
Milton Keynes Care Home Fails First Inspection Under New Owners

A care home in Milton Keynes, Thomas Edward Mitton House, has been placed in special measures following a critical "inadequate" rating from the Care Quality Commission (CQC). This marks the first inspection under its new operators, Brainkind, who took over in December 2024. The CQC's assessment, conducted in April and May, revealed that the home failed to adequately monitor residents' rehabilitation progress or establish clear recovery goals for the up to 16 individuals it cares for, primarily those with brain injuries.

Previously rated "requires improvement" in October 2021 under different management, the service was found to be "inadequate" in safety, effectiveness, and leadership. It also received a "requires improvement" rating for care and responsiveness. Crucially, the inspection identified breaches in legal regulations concerning good governance, safe care and treatment, safeguarding practices, person-centred care, and staffing levels.

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Property Code: 5571