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Granddad waits 7 hours for ambulance on garden centre floor
17 Dec, 2025
Summary
- An 87-year-old man waited seven hours for an ambulance.
- The man fell and broke his leg at a garden centre.
- His family has lost faith in the ambulance service.
An elderly man endured a distressing seven-hour wait for emergency medical assistance after sustaining a broken leg in a fall. The incident occurred at a garden centre, where the 87-year-old great-grandfather lay on the floor for hours. The prolonged delay was so extreme that the garden centre staff had to keep their premises open beyond the scheduled closing time.
His family has voiced significant concerns regarding the response, with his granddaughter reporting a loss of faith in the ambulance service due to this harrowing experience. The situation highlights potential issues within emergency response times, causing distress to both the patient and their loved ones.
The Scottish Ambulance Service has issued an apology to the affected individual and his family. They attributed the delay to facing "significant pressure" on the day the emergency call was made, indicating a challenging operational period for their services.
