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Home / Health / Maine Healthcare System Mistakenly Declares Hundreds of Patients Dead

Maine Healthcare System Mistakenly Declares Hundreds of Patients Dead

11 Nov

•

Summary

  • Maine healthcare system apologizes for sending death notices to over 500 patients
  • Patients were never listed as deceased in medical records, error was in automated system
  • Patients shocked and upset to receive letters about resolving their estates
Maine Healthcare System Mistakenly Declares Hundreds of Patients Dead

In October 2025, the MaineHealth healthcare system issued an apology to hundreds of patients after they received letters incorrectly stating they had died. The letters, which were sent to over 500 patients, included information about how their next of kin could resolve their estates.

MaineHealth acknowledged the error, stating that the patients were never actually listed as deceased in the medical system's records. The issue was confined to an automated process used for generating estate vendor letters at the organization's Portland headquarters, which oversees Maine Medical Center and eight other hospitals in Maine and New Hampshire.

Patients who received the letters expressed shock and distress. One woman told a local news station that it was "really shocking and upsetting" to open the letter, as she had not been hospitalized for anything serious. MaineHealth has since resolved the issue and sent apology letters to all affected patients.

The healthcare system is reviewing the automation tool that produced the erroneous death notices and has updated its digital record systems to prevent similar incidents in the future. Patients who received the letters have been advised to contact MaineHealth's patient relations department.

Disclaimer: This story has been auto-aggregated and auto-summarised by a computer program. This story has not been edited or created by the Feedzop team.
MaineHealth, a healthcare system in Maine, mistakenly sent letters to over 500 patients stating they had died and providing information about resolving their estates.
Patients were shocked and upset to receive the letters, as they had not been hospitalized for anything serious and were not actually deceased.
MaineHealth has apologized for the error, resolved the issue, and sent apology letters to all affected patients. The healthcare system is also reviewing the automation tool that produced the erroneous death notices and updating its digital record systems.

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