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Maharashtra Hospitals Get Star Ratings!
25 Jul
Summary
- Maharashtra to rate all 623 public hospitals on a 0-5 star scale.
- Hospitals assessed on 10 parameters including patient experience and cleanliness.
- Ratings will be announced twice annually, in January and August.
The Maharashtra government has approved a hotel-style five-star rating system for all 623 public hospitals across the state. This initiative aims to improve public healthcare quality and transparency by evaluating hospitals based on service quality, patient care, and infrastructure. The public health department will oversee the accreditation process for all facilities, from rural to specialty hospitals.
The evaluation will cover ten parameters, including service availability, diagnostic facilities, medicine supply, cleanliness, and patient satisfaction. Each criterion contributes to a cumulative score determining a hospital's rating on a 0-5 star scale. Benchmarks will be adapted for different hospital categories to ensure fair assessment.
Ratings will be announced twice a year, in January and August, following physical inspections and performance reviews. The process includes random patient feedback to gauge service quality and staff behavior. Hospitals earning four stars or more will receive a certificate of excellence.
