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Apology Issued as Trust Lands in NHS Performance Bottom Three
16 Dec, 2025
Summary
- Hospital trust ranked 132 out of 134 trusts in recent NHS performance tables.
- Trust's electronic patient record system implementation impacted performance.
- The trust apologized to patients and staff, acknowledging improvements are needed.
University Hospitals Coventry and Warwickshire (UHCW) has issued an apology to both patients and staff following its poor ranking in recent NHS performance figures. The trust was placed 132nd out of 134 trusts in September's National Oversight Framework results. This critical assessment could lead to intervention from NHS England if performance does not improve.
The trust's chief strategy and transformation officer is set to discuss improvement plans at a council scrutiny meeting. A key factor contributing to the low scores was the implementation of a new electronic patient record system. This led to a six-month period of reduced operational activity.
This reduction in activity subsequently increased waiting lists, impacting the trust's overall performance metrics. The trust board acknowledged the need for improvements and stated their focus is now on strengthening their position with a clear roadmap. The Local Democracy Reporting Service provided this information.
