Home / Health / Epsom Homecare Achieves Top 'Outstanding' Rating
Epsom Homecare Achieves Top 'Outstanding' Rating
2 Apr
Summary
- Homecare service received an 'outstanding' rating from inspectors.
- Families feel involved in decisions and receive regular updates.
- The service aims to treat every client with familial care.
GoodOaks Homecare in Epsom and Reigate, Surrey, has achieved an 'outstanding' rating from the Care Quality Commission during its initial inspection.
Inspectors highlighted the 'exceptional' support delivered by the service, which caters to adults of all ages, including individuals with mental health conditions and disabilities. The report noted high standards in caring and leadership categories, with other areas marked as 'good'.
Families expressed satisfaction with their involvement in care decisions and praised the consistent communication, stating they did not have to chase for updates. The director of the local branch expressed immense pride, emphasizing the team's commitment to treating clients like family.
