Home / Health / Derby Hospitals Face Urgent Care Improvement Orders
Derby Hospitals Face Urgent Care Improvement Orders
4 Sep
Summary
- Urgent and emergency care rated as 'requires improvement'.
- Staff stopped reporting incidents feeling leaders wouldn't respond.
- Trust acknowledges issues, has since reduced patient wait times.
Urgent and emergency care at University Hospitals of Derby and Burton NHS Foundation Trust (UHDB) has been rated as "requires improvement" by inspectors. The CQC identified serious concerns, including overcrowded emergency departments and a lack of trust among staff who reportedly stopped reporting incidents like understaffing or delayed medication delivery, believing their concerns would not be addressed.
The watchdog has requested an action plan from UHDB detailing steps to rectify these issues. Despite these challenges, inspectors noted staff commitment and patient experiences of warm, polite care, even with long waits. The trust's executive chief medical officer acknowledged the inspection occurred during a peak winter period but confirmed ongoing efforts to address the findings.
UHDB stated that since the inspection, they have reduced patient assessment wait times, hired additional staff, improved medication management, and optimized emergency department space. Planned building work for A&E facilities at Royal Derby Hospital next year aims to further enhance patient care and staff support.
