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Dallas Seniors Trapped by Elevator Outages
21 Nov
Summary
- Elevators at Tuscany at Goldmark Apartments have been out for three weeks.
- Elderly and disabled residents struggle with daily tasks due to lack of elevator access.
- State and city officials are investigating the ongoing elevator malfunction.
Elderly and physically disabled tenants at the Tuscany at Goldmark Apartments in North Dallas are experiencing a crisis due to a prolonged elevator outage. Two elevators in a five-story building have been non-operational for three weeks, severely impacting residents, some of whom have chronic health issues that make using the stairs impossible.
The situation has prompted an investigation by the City of Dallas's Fair Housing Division, with state representatives also engaging with various agencies. Community members have organized to help residents with essential tasks like grocery shopping and dog walking, highlighting the severity of the ongoing problem.
Management states they are working with the manufacturer for repairs, but residents and officials emphasize the need for a permanent solution. This prolonged disruption has led to canceled travel plans and postponed medical procedures, underscoring the urgent need for reliable accessibility for all residents.
