What are the current issues at St Andrew's Care Home in Hawick?

Inspectors found significant internal environmental concerns and insufficient staffing levels persist, despite improvements in infection control.

Has St Andrew's Care Home met its improvement notice requirements?

Some improvements were made, but a revised notice was issued on October 31 with extended deadlines for certain requirements.

Who owns St Andrew's Care Home in Hawick?

The care home is owned by Park Homes (UK) Ltd, which is based in Bradford.

Home / Health / Care Home Concerns Persist Despite Improvements

Care Home Concerns Persist Despite Improvements

18 Nov

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Summary

Infection control standards improved, but staffing levels remain insufficient.
Significant internal environmental concerns still pose risks to residents.
Care home owner has been approached for comment on the findings.

Care Home Concerns Persist Despite Improvements

Inspectors have identified ongoing "significant concerns" at St Andrew's Care Home in Hawick, Scotland, despite recent efforts to improve standards.

While improvements in infection prevention and control have been noted, including a deep clean and clearer fire exits, inspectors found current staffing levels remain "insufficient" to meet residents' needs safely. Significant internal environmental issues were also highlighted, posing risks and compromising the dignity of the 29 residents.

The care home owner, Park Homes (UK) Ltd, has been approached for comment as a revised improvement notice was issued on October 31, with extended deadlines for certain requirements. Inspectors are urging a comprehensive renovation and upgrade plan.

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