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Ambulance Service Overwhelmed by 3,000+ Daily Calls
1 Jan
Summary
- Ambulance service received over 3,000 calls on busiest days.
- Demand peaks are expected to continue through January.
- The public was urged to use alternative services when possible.

South East Coast Ambulance Service (Secamb) has expressed gratitude to its dedicated staff and volunteers for managing an unprecedented surge in calls during December. On particularly demanding days, the service reported receiving in excess of 3,000 calls, highlighting the immense pressure on emergency services.
The NHS trust acknowledged that these peaks in demand were anticipated and are likely to continue throughout January and the remainder of the winter season. This ongoing strain necessitates careful management of resources and public cooperation.
In anticipation of this heightened activity, Secamb had previously encouraged the public to consider and utilize alternative healthcare services whenever appropriate. This measure aims to ensure that emergency resources are available for the most critical cases.




