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Heatwave Overwhelms Ambulance Service: Record Calls Surge
27 May
Summary
- Ambulance service recorded its busiest day ever with 3,941 callouts.
- High temperatures reached 33C, far above typical May averages.
- Many calls were for minor issues not requiring emergency services.
The South Western Ambulance Service NHS Foundation Trust faced unprecedented demand, recording its busiest day since 2013 with 3,941 emergency callouts on Tuesday. This surge occurred as the region experienced exceptionally warm weather, with temperatures climbing to 33C (91F), significantly higher than the typical May range of 15C to 18C.
Amidst the heatwave, the trust implored the public to utilize appropriate healthcare services, reserving 999 calls for genuine emergencies. Chief executive Dr. John Martin highlighted that less urgent calls impede rapid responses to life-threatening situations. Common incidents included falls and breathing difficulties, but the service also received calls for minor ailments such as sunburn or feeling excessively hot.
To manage the strain, the trust advised staying hydrated, using sunscreen, wearing protective clothing, checking on the elderly, seeking shade, and avoiding strenuous activity between 11:00 and 15:00 BST. During the preceding bank holiday weekend, the trust handled 18,206 incidents, a substantial increase from 14,684 the previous year. Dr. Martin stressed that 999 is reserved for critical conditions like cardiac arrest, chest pain, stroke, unconsciousness, choking, severe bleeding, and allergic reactions.
